In the event the Harvard Kennedy University announced it could redesign the dwelling of the admissions and you may school funding teams when you look at the , the school said it tried in order to “greatest serve ?prospective, admitted, and you can enlisted college students.”
The newest reorganization combined HKS’ admissions cluster with its financial aid party, installing regarding nearly all the enrollment characteristics employees.
However, nine days pursuing the alter is accompanied, people say the grade of features provided with the recently-joined office has gotten significantly tough.
In the event the Kennedy School established this new reorganizing towards , the fresh new school’s senior member dean having knowledge programs and you will scholar circumstances, Debra Elizabeth. “Debbie” Isaacson, composed so you’re able to staffers that the move do “next bolster our very own perform to draw the best pupils.”
“The new registration characteristics means will best suffice possible, accepted, and you can signed up college students by providing holistic assistance and consistent stewardship earlier in the day in order to and you can during their education on Kennedy School,” Isaacson composed when you look at the a contact to HKS associates that date.
In interviews held for the past times, 18 most recent and previous HKS college students asserted that effect minutes so you can concerns have raised, private dating which have financial aid officers enjoys disappeared, and you will investment disbursements had been delay about weeks once the transform was indeed used. The reorganizing, more a dozen children told you, possess usually kept him or her at nighttime regarding condition away from funds, financial aid, or any other basic pupil qualities.
Just like the people said help worsened, previous subscription attributes staffers told you work community performed, also.